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    I am the voice that calms the mother breathing life into her infant son.

    I am the invisible hand that holds and comforts the elderly man who woke up and found his wife of 50 years had passed away during the night.

    I am the friend who talks the disgruntled teenager out of ending her own life.

    I sent help when you had your first automobile accident.

    I am the one who tries to obtain the information from callers to ensure that the scene is safe for those I dispatch to emergencies - all the while anticipating the worst and hoping for the best.

    I am the psychologist who readily adapts by language and tone of voice to serve the needs of my callers with compassion and understanding.

    I am the ears that listen to the needs of all those I serve.

    I have heard the screams of faceless people I will never meet nor forget.

    I have cried at the atrocities of mankind and rejoiced at the miracle of life.

    I was there, though unseen, by my comrades in the field during the most trying emergencies.

    I have tried to visualize the scene to coincide with the voices I have heard.

    I am usually not privy to the outcome of the call, and so I wonder...

    I am the one who works weekends, strange shifts and holidays.

    Children do not say they want my job when they grow up.

    Yet, I am at this vocation by choice.

    Those I help do not call back to say thank you.

    Still, there is comfort in the challenge, integrity, and the purpose of my employment.

    I am thankful to provide such a meaningful service.

    I am a mother, a father, sister, brother, son or a daughter.

    I am here when you need me and still here when you don’t.

    My office is never empty, and the work here is never done.

    I am always on call. The training is strenuous, demanding and endless.

    No two days at work are ever the same.

    Who Am I?

    I am an emergency dispatcher and I am proud.



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  • Chain of Command

    Director - Nick S.
    Deputy Director - Kipp H.
    Assistant Director - Vacant


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